Privacy Policy
Privacy Policy
Effective Date: October 2025
Registered Entity: VEA Legacy Aviation, a division of VEA Group (Pty) Ltd
Jurisdiction: Republic of South Africa
Introduction
VEA Legacy Aviation (“we”, “our”, “us”) is a South African-based private aviation company and a proud division of the VEA Group. We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely in accordance with:
- The Protection of Personal Information Act 4 of 2013 (POPIA), and
- where applicable, the General Data Protection Regulation (GDPR) for clients residing in the European Economic Area (EEA), the United Kingdom, or other international territories.
Information We Collect
We may collect the following types of personal information:
- Identification & Contact Information: full name, nationality, passport/ID number, email, phone, and address.
- Booking & Travel Information: flight routes, departure/destination details, passenger names, dates, preferences.
- Payment & Billing details.
- Membership data: tier, preferences, and loyalty participation
- Marketing preferences and consent choices.
We only collect what is necessary to provide our services safely and effectively.
Purpose of Processing
Your personal information is collected and processed to:
- Arrange and deliver aviation, charter, and concierge services.
- Process bookings, memberships, and payments.
- Comply with aviation security and legal requirements.
- Communicate flight details, invoices, and confirmations.
- Provide a tailored, luxury experience.
- Send marketing communications (only with your explicit consent).
Sharing of Personal Information
We may share your information with:
- VEA Group affiliates and partners directly involved in service delivery.
- Third-party aviation and concierge providers (e.g., ground handling, hotels, transfer partners).
- Regulatory or customs authorities when required for compliance or safety.
- International affiliates under equivalent data protection standards.
Your personal data is never sold or traded.
Cross-Border Data Transfers
As an international operator, your information may be transferred between South Africa, the United Kingdom, the European Union, and the United States. Where we transfer data outside South Africa, we ensure that recipients apply privacy standards equivalent to POPIA and GDPR.
Data Retention & Security
We retain your data only as long as necessary for the purpose collected or as required by law. We apply robust security measures including encryption, secure storage, and limited employee access.
Your Rights
- Access, correct, or delete your information.
- Withdraw consent to marketing at any time.
- Object to processing or request restriction.
- Lodge a complaint with the Information Regulator (South Africa) or your local data authority.
Cookies & Analytics
Our website uses cookies and analytics tools to optimise user experience. You can adjust your browser settings to manage or reject cookies at any time.
Updates to this Policy
We may update this policy periodically to reflect business or legal changes. The latest version will always appear on our website with the effective date.
Contact Us
VEA Legacy Aviation (Pty) Ltd
39 Sweetwater Road, Gordon’s Bay, Cape Town, South Africa
Email: privacy@vealegacyaviation.com
Phone: (+27) 78 072 8644